Your booked sessions can now automatically appear on your Google or Outlook/Microsoft 365 calendar by activating our Calendar Integration feature. Please note that this integration is a one-way communication from IMPACT Feedback to your preferred calendar. Any changes made to your personal calendar will not affect your IMPACT Feedback calendar.


If additional information is needed regarding how this integration works, please see the attached PDF at the end of this article.


 

Add Calendar Integration Permission to Roles


This integration feature will only be accessible to users that have the calendar integration permission added to their user role. Please view the short clip below to see how to add this permission to a user role. For more information about roles, please view our solution article on Roles here.



 

Enable the Calendar Integration


The following steps will be performed by each staff member that would like to connect their personal calendar to their IMPACT calendar after their user role has been updated as described above.


1. Click the User icon in the top right corner of the IMPACT Feedback webpage and then click Profile. (see clip below)
2.This opens your user account Profile page. Click on the EXTERNAL tab.
3.Scroll down and select the calendar integration you would like to use in the External Calendar section. If you do not see this section, please enable the permission described in the note above.

Please click the appropriate integration link below for continued instructions.



 

Google Calendar Integration


a. Clicking the Google Calendar integration option will open a Google account window where you can select or log into the Google account you'd like to connect to. You will then be directed to the permissions required to integrate with IMPACT's calendar.
b.Check the empty checkbox next to the permission to 'View and edit events on all your calendars' is checked (shown below). Then click Continue.
Note: This permission may be automatically included in this window. If it is, skip to the next step.

c.Confirm this sharing of data by clicking Allow (shown below). 


d.
You will then be returned to your Profile page with more information about this integration now listed in the External Calendar section. 


When a student is booked into one of your availabilities, that class will automatically appear in your Google Calendar. If that student is removed from the roster, this class will be removed from your personal calendar. 


Please note that this integration is one-way: Changes made to your personal Google calendar will not affect the IMPACT calendar.




Outlook/Office 365 Calendar Integration


a. Clicking the Office 365 integration option will open a Microsoft account window where you can select or log into the Microsoft account you'd like to connect to.
Note: Some organizations may require approval from their IT department for new integrations. If this is the case, we recommend sharing the PDF attached at the end of this article with your IT department. It contains more detailed information and the steps needed to authorize the integration.
b.After selecting your desired Microsoft account, you will be able to view the necessary permissions to integrate with IMPACT Feedback. Ensure that the permission to 'Have full access to your calendars' is specified/selected.
c.After reviewing this request, click Accept. You may need to click Continue and then Accept depending on the type of Microsoft account you are using. 


d.
You will then be returned to your Profile page with more information about this integration now listed in the External Calendar section. 


When a student is booked into one of your availabilities, that class will automatically appear in your Outlook/Office 365 Calendar. If that student is removed from the roster, this class will be removed from your personal calendar.


Please note that this integration is one-way: Changes made to your personal Outlook/Office 365 calendar will not affect the IMPACT calendar.



Calendar Integration Errors


If there are errors occurring with your calendar integration, we recommend disconnecting and reconnecting your calendar integration:


1. Click the User icon in the top right corner of the IMPACT Feedback webpage and then click Profile. 
2.This opens your user account Profile page. Click on the EXTERNAL tab.
3.Scroll down and select the DISCONNECT button. Confirm the disconnection in the confirmation pop up. 

Please click the appropriate integration link below to reconnect the calendar integration.




Detailed Integration Requirements and AZURE AD Approval


The PDF attached below contains more detailed information about this calendar integration's behavior and requirements. It also includes the steps for AZURE AD administrators to approve IMPACT Feedback as an authorized application.