There is not a 'Reports' option associated with my case's completed survey session.
If there is not an option to view a report for a completed survey session, then this survey was likely not associated with a report. This often happens when a survey has been copied but the report that was linked to the original survey was not edited to now reference the copied survey. Please see Associating Reports with Surveys for instructions on how to do so. If it has been linked to a report, please ensure that the linked report has been published (see Feedback Reports: Overview).
Why is the typical BAC value in the BAC bar chart different than the corresponding BAC value in the BAC card?
The formulas used to compute BAC are the same for the BAC cards and the chart, but the chart currently uses more precise values. For example, the chart calculation uses the exact weight that the student provides in their survey response whereas the card uses the nearest 5lb weight increment. Additionally, the typical drinks and typical hours calculations are based on unrounded values from the two-week calendar, so it's not uncommon that they have decimal values rather than whole numbers. In the table below are example values used to compute typical BAC for a student. Those slight differences (rounding error) account for the difference in the BAC that is reported in the chart vs. the card.
| BAC Card | BAC Chart | |
| Weight | 115 | 114 |
| typical drinks | 3 | 2.5 |
| typical hours | 3 | 3.25 |
There are two ways that these differences can be handled. A provider could use this as a talking point during session -- some BASICS providers have found this to be a useful discussion -- or the BAC calculation for the chart could be updated so that it uses rounded values. This will provide more consistent values between the chart and the card but there still may be slight differences if the reported weight is a little different than what is used for the card. Please submit a ticket and we'll be happy to update these calculations for you.